Whether you’ve discovered something unusual in your order, have questions about an product, or just want to say hello — you can reach us below.

General Inquiries:

For questions about products, shipping, or story access:

📧 support@flipflowshop.com

Business Hours:

Monday–Friday: 10AM – 5PM EST

Weekends: We’re likely exploring new designs — expect slower replies.

Prefer the human touch?

You can also message us directly on Instagram @flipflow_shop — we do read them.

Note from the Team:

We’re a very small group of creators, not a faceless company.

If you reach out, you’re talking to real humans who love what they do — and who believe stories can still feel magical.

Thanks for being part of the world we’re building.

– The FlipFlow Team